Refund Policy

Effective Date: May 7, 2026

Welcome to Best IPTV Subscription / UKIPTV.LTD.

We strive to provide high-quality IPTV services and ensure customer satisfaction. Please read our refund policy carefully before making a purchase.

1. General Policy

Due to the nature of digital services, all purchases are generally non-refundable once the service has been activated. However, we may offer refunds under specific conditions outlined below.

2. Eligibility for Refunds

You may be eligible for a refund if:

  • The service is not delivered after purchase
  • You are unable to access the service due to a technical issue from our side
  • The issue is reported within 24–48 hours of purchase
  • Our support team is unable to resolve your issue

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after purchase
  • Incorrect device setup or lack of technical knowledge
  • Poor internet connection on the user’s side
  • Service interruption due to third-party providers
  • Violation of our Terms & Conditions
  • Requests made after the allowed refund period

4. Free Trial / Test Option

We recommend users try our trial service (if available) before purchasing a full subscription. This helps ensure compatibility with your device and satisfaction with our service.

5. Refund Process

To request a refund:

  1. Contact our support team within the eligible time
  2. Provide your order details and issue description
  3. Allow our team time to investigate and resolve the issue

If approved, refunds will be processed within 5–10 business days.

6. Payment Method

Refunds will be issued using the original payment method whenever possible. Processing time may vary depending on your payment provider.

7. Service Termination

If a refund is issued, your IPTV subscription will be immediately terminated.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions regarding our Refund Policy, please contact us:

  • Email: support@ukiptv.sbs
  • Website: https://ukiptv.sbs
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